Why don’t we just do walk-ins? Really, you can thank Cynthia for that. It was a sunny Friday afternoon and Cynthia caught us at the end of the day and wanted some rock solid attention. That’s fair. But half our team was already gone for the day and the other half was ready to head out. The one person that could help Cynthia had 2 projects he had to complete before he left for the day and, well, let’s say it didn’t end well.

A 1 star Google Review later and here we are… In 16 years of existence, we now require appointment bookings to make sure we have someone available for a dedicated chunk of time.